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Have your nine-digit Penn State ID number available

Hours of Operation:
Monday–Friday, 8:00 a.m.–4:30 p.m.
Phone Number:
This is for the main office at University Park Campus



Walk-in Visits

Bring your Penn State Student ID. No appointments necessary.

Hours of Operation:
Monday to Friday, 9:00 a.m. to 4:30 p.m.
314 Shields Building, University Park, PA 16802
Directions: Get directions to and around University Park 
Parking: Students and families should use metered parking spaces in the Shields Building parking lot. 


Mailing Address and FAX

Mailing Address:
Office of Student Aid  314 Shields Building  University Park, PA  16802
FAX Number:
814-863-0322 (Our fax line is secure. It takes 24 to 48 hours to view documents faxed to us).



Send Us an Email

Information you provide to the Office of Student Aid is generally considered confidential. Please note, however, that Student Aid employees are required by Pennsylvania Law and University Policy to report instances of suspected child abuse. More information about reporting requirements is available at the Penn State Office of Ethics and Compliance.

Please complete the below fields as accurately as possible. You can expect a response within 24-48 business hours. For best results:

  1. This form uses JavaScript. See if JavaScript is enabled in your browser.
  2. Type your question directly in to the "Questions or comment" box — do not copy & paste from another application like Microsoft Word.




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