Skip to content. | Skip to navigation

Personal tools
Log in

Navigation

You are here: Home / Aid & the Bill / Frequently Asked Questions About Verification

Frequently Asked Questions about Verification

Here are some answers to frequently asked questions (FAQ) about your verification selection(s).

What is Verification?

Verification is a federal regulation that requires colleges and universities to verify the information provided by students and parents on the Free Application for Federal Student Aid (FAFSA). Colleges and universities have varying rules regarding who must be selected for verification. If you have submitted your FAFSA to multiple schools, they may have different selection criteria than Penn State. Just because one school has asked you to submit something does not mean that you should submit it to all the schools to which you have applied. We will notify you via your Penn State email if you have been selected for verification.

Didn’t I already answer this on the FAFSA?

Yes, you did already answer these questions or provide the information on the FAFSA. Just like the IRS sometimes audits the information people put on their tax returns, verification is the Department of Education’s audit process, to make sure that people are completing the FAFSA correctly.

Do I have to comply/fill out the Forms?

Once you have been selected for verification a hold is placed on your federal financial aid. Your financial aid will remain on hold until documentation is received, reviewed, and corrections are transmitted to the Department of Education (i.e. we will submit an updated copy of your FAFSA based on the information that you have submitted). If you or your parent do not comply with the verification request, we cannot disburse your financial aid. Your aid may eventually be canceled if you do not comply with the verification request. If canceled due to non-compliance, there are no guarantees that we will be able to reinstate your financial aid if you comply with the request after your due date or the end of your enrollment period.

All documents should:

  1. Be signed by the student and parent (if the student is a dependent)
  2. Include the student's 9-digit Penn State I.D. number
  3. Not have blanks— if the answer to a question is zero, enter the number “0” (zero)

How do I know if I have been selected? What do I do?

We will notify you via your Penn State email if you have been selected for verification. You can find your verification prompts in the "To Do List" located within the Student Center in LionPATH.

Verification selection on the To Do List

When you click on the to do item (it will be hyperlinked), you will open a screen with details on your verification request.

Example verification item (click to enlarge)

In order to open the verification instructions and form that needs to be sent to us, copy the URL on the page and paste it into your browser's navigation bar (LionPATH does not currently support external links).

This URL will send you to our website where you will find instructions and a form to print and complete. Dependent student documents will require a parental signature.

You can send your documentation by FAX, U.S. Mail, or through our document upload system. Instructions for all methods are available from each verification form (from your to-do list in LionPATH) and on our contact page.

I submitted the documentation. How do I verify that it was received?

Click on the To Do List tab to see details on the status of your verification documents. If you sent in documentation and we have received it, the item will appear as "received" as shown below.  Please do not send us multiple copies of your verification documents if we have already received them.

todolist.png
To Do List details (click to enlarge)

It appears that something has been added to my "To Do List".  What does that mean?

Sometimes the answers you provide on your original verification forms may trigger us to select you for an additional item. If you are selected for an additional item, then the new item will appear on your "To Do List" with a new due date. Please monitor your list for completion of all verification items.

How long will it take to process my verification documents?

Processing verification is a manual process, and may take several weeks. We appreciate your patience as we work through high volume processing times. Monitor your Student Services Center in LionPATH. When the verification process is complete, the item in the "To Do List" will disappear.

We recommend not waiting until you return for the semester to submit your forms, as this will cause a large spike in volume and processing times and may result in greater delays to the disbursement of your federal aid.