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Upload, FAX, or Mail Documents

Online Document Upload

To upload documents:

  1. To access the upload form, you will need to have a fully-activated Penn State Access Account (your digital identity to access protected online resources and services) to log in. This will allow us to protect your data. As a student, you should have established your account when you applied to Penn State. Parents or guardians must create an account. To create an account, recover an account, or change your password, visit the Account Management page

  2. Students with “Admitted” status do not have the ability to upload to our site. The process for you to have a fully active access account will automatically initiate when you attempt to access protected resources and services such as view your Financial Aid Award or accept your admission offer.

    If your account is not fully activated, and you want to upload a document, have your parent or guardian create a PSU Access Account. They can use their account to upload your documents. If your parent receives an error when logging into this or any Penn State system, contact Account Management for assistance by submitting the Penn State Help Request Form. You also have the option to fax (which loads to our secure fax server) or mail your documents.

  3. Save your file(s) as: .pdf, .doc, .docx, .png, .jpg, .jpeg, .tif, .x-tiff, or .tiff—we cannot accept: .zip, .pages, .xls, .xlsx, etc.

  4. Make sure your file size is less than or equal to 30MB

  5. Scan and save multiple pages as one file

  6. Only use updated versions of Chrome Google Chrome Image and Firefox Firefox Logowhen uploading.

  7. If you are the student, click the link "Upload My Document". You will be prompted to log in with your Penn State Access Account ID and password. Select Student, complete the form, and submit it.

  8. If you are a parent, click the link "Upload My Document" . You will be prompted to log in with your Penn State Access Account ID and password. Select the "Parent/Other of Student " option, enter the student's Access Account ID (abc1234), NOT the Student ID (9-digit number that begins with a 9), your phone number, and submit the form.

  9. If you have difficulty while trying to log into the application, then clear the cache and cookies from the history in your browser and try again. This will resolve most issues. Click here for detailed instructions.

  10. Monitor LionPATH and your PSU email account (@psu.edu) for updates or issues related to your uploaded document.

Upload My Document

 


FAX

Our FAX server operates 24 hours/day and can receive documentation during off-peak hours, like evenings and early mornings. It can take up to 48 business hours for your fax to be received because we use a secure fax server to scan and review all incoming faxes. Unless you receive an error message or a busy signal, please wait 48 hours before re-FAXing or contacting us about your documents.

Fax to 814-863-0322


Mail

Send documents by postal mail to:

Office of Student Aid
314 Shields Building
University Park, PA 16802